IT MONITORING

We Watch Your IT. So You Don't Have To.

Intech's proactive monitoring service keeps a continuous eye on your servers, networks, and endpoints - identifying and resolving issues before they cause downtime, data loss, or disruption to your business.

PROACTIVE VS REACTIVE

Proactive, Not Reactive.

Most businesses only discover IT problems when something breaks - a server goes down, a user can't log in, or a backup silently fails. By that point, productivity has already stopped and the damage is done.

Our remote monitoring and management (RMM) platform watches your entire IT estate in real time, 24 hours a day, 365 days a year. Automated alerts fire the moment a threshold is breached - and in many cases, our systems fix the problem automatically before it ever impacts a single user.

Live Dashboard - What You Get

99.9%

Uptime Target

<15 min

Alert Response

24/7

Active Monitoring

100%

Visibility

MONITORING SCOPE

What We Monitor

Full-stack visibility across every layer of your IT infrastructure.

🖥️

Server Monitoring CPU, RAM, disk usage, service health, event logs, and performance metrics tracked continuously. Automated alerts when thresholds are exceeded, with remote remediation for common issues.

🌐

Network Monitoring Routers, switches, firewalls, and wireless access points monitored for availability, latency, and throughput. Instant alerts for link failures or unusual traffic patterns that could indicate a security incident.

💾

Backup Verification Silent backup failures are one of the most common - and catastrophic - IT problems. We verify every backup job, every day. Failed or incomplete backups trigger immediate alerts and investigation.

🔒

Security Event Monitoring Failed login attempts, privilege escalations, unusual access patterns, and suspicious process activity are all flagged in real time. Early warning of breaches before attackers establish a foothold.

🔄

Patch Management Missing patches are the most common attack vector. Our platform automatically deploys Windows and third-party software updates outside of business hours, keeping every device secure and up to date without disrupting users.

📊

Monthly Reporting Clear, jargon-free monthly reports showing your infrastructure health, alerts raised, patches applied, and any actions taken. Full visibility into your IT performance and the value of your investment.

SMART RESPONSES

Monitoring with Automated Remediation

Many common IT issues can be resolved automatically - without any human intervention. Our platform uses scripted remediation to fix problems the moment they're detected, often before anyone notices anything is wrong.

When automated fixes can't resolve an issue, an alert is immediately raised with our support team who investigate and resolve manually - with full context already captured by the monitoring platform.

✓

Service restarts

Crashed services detected and restarted automatically in seconds

✓

Disk space cleanup

Temp files and old logs cleared when disk usage exceeds thresholds

✓

Security scans

Scheduled malware scans and automatic quarantine of threats found

✓

Update deployment

Patches and updates pushed overnight without disrupting working hours

Stop Finding Out About Problems the Hard Way.

Get in touch to discuss how proactive monitoring can reduce downtime, improve performance, and give you complete visibility of your IT infrastructure.

Start Monitoring Today