MICROSOFT TEAMS TELEPHONY

Microsoft Teams Phone System. Your Calls, Inside Teams.

Turn Microsoft Teams into a full business phone system. Make and receive calls on your existing landline numbers directly in Teams – on desktop, mobile and web.

TEAMS PHONE

Turn Teams into your business phone system

Most businesses already use Microsoft Teams for chat and video meetings. Teams Phone adds the missing piece – the ability to make and receive external phone calls using your existing business numbers, all within the same application.

There's no need for separate desk phones, although they're fully supported if you want them. Calls route through Teams on your desktop, mobile and web browser, so your team can answer business calls from anywhere. One app for everything – calls, chat, video and files.

Intech handles the entire setup, from Microsoft licensing and SIP trunk provisioning to number porting and call flow configuration. We manage Teams Phone as a fully supported service, so your team just picks up the phone and it works.

TEAMS PHONE AT A GLANCE

1 App

Calls, chat, video & files in one place

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Any Device

Desktop, mobile & browser

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Your Numbers

Keep existing numbers with free porting

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99.99%

Microsoft SLA uptime guarantee

KEY FEATURES

Everything you need from a phone system – inside Teams

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Inbound & Outbound Calling Make and receive calls on your business numbers directly in Teams. Supports DDIs, hunt groups, ring queues and auto-attendants.

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Managed SIP Trunks We provide SIP trunk connectivity from Gamma and BT Wholesale, giving you better call rates than Microsoft Calling Plans. Keep your existing numbers with free number porting.

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Auto-Attendants & Call Queues Professional call routing with IVR menus, time-based routing, voicemail, call queues with overflow handling and callback options.

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Number Porting & DDIs Keep all your existing phone numbers. We handle the porting process end-to-end with zero downtime. Add new DDIs and ranges as needed.

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Call Recording & Compliance Policy-based and on-demand call recording for compliance, training and quality assurance. Recordings stored securely in the cloud.

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Reporting & Analytics Call quality dashboards, usage reports, adoption analytics and real-time call monitoring through the Teams admin centre and Power BI.

WHY MANAGED SIP TRUNKS?

Better rates, better reliability, better support

Microsoft's own Calling Plans are expensive and limited. They lock you into Microsoft's own carrier network with restricted number ranges, high per-minute rates and support that goes through a global queue.

Intech takes a different approach. We connect Teams Phone to managed SIP trunks from Gamma and BT Wholesale via a certified Session Border Controller (SBC). This gives your business significantly lower call costs – especially for international and mobile calls – along with more flexibility over number ranges and local, direct support from our team in Chandlers Ford rather than a Microsoft support queue.

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Lower call costs UK landline, mobile and international rates significantly cheaper than Microsoft Calling Plans

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Keep your numbers Port all existing numbers with zero downtime, no need to start fresh

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UK-based support Issues handled by Intech directly, not a Microsoft support queue

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Carrier redundancy Dual SIP trunk failover for maximum uptime on voice services

Ready to make Teams your phone system?

Call us on 02380 242525 or get in touch for a free consultation and quote.

Mon-Fri 8:30am-5:30pm | Emergency support 24/7

Get a Teams Phone Quote