TEAMS + WILDIX

Teams4Wildix. The Power of Wildix, Inside Microsoft Teams.

Keep Teams as your hub for chat, calls and meetings — with the full enterprise telephony capability of Wildix running behind it. The best of both worlds.

WHAT IS TEAMS4WILDIX

All your calls in Teams, with a proper phone system behind them

Teams4Wildix is a native Microsoft Teams application that uses Wildix as the telephony backbone. Your team makes and receives calls directly inside Teams — but instead of Microsoft's limited Calling Plans, they're backed by the full power of the Wildix PBX platform.

That means advanced call routing, auto-attendants, call recording, DECT cordless, wallboards, CRM integration and Wildix's AI features — all accessible without leaving the Teams interface your team already uses every day.

For businesses that love Teams but need more from their phone system than Microsoft's own solution can offer, Teams4Wildix is the answer.

HOW IT FITS TOGETHER

Microsoft Teams

Chat, meetings, files and calls — one familiar interface

PBX

Wildix Platform

Enterprise call management, routing and analytics

Your team never leaves Teams. Intech manages everything — licensing, SBCs, number porting and ongoing support.

KEY FEATURES

Enterprise telephony features your team will actually use

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Native Teams Integration A certified Teams app — not a workaround. Calls appear inline inside Teams with full presence, click-to-call, transfer and hold using familiar controls.

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Advanced Call Routing IVR menus, time-based routing, hunt groups, ring queues and call overflow — all configured on the Wildix PBX and presented seamlessly inside Teams.

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W-AIR DECT Use Wildix cordless handsets alongside Teams — ideal for warehouse, retail and hospitality environments where desk-bound devices are impractical.

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Wallboards & Analytics Real-time call dashboards, queue statistics and team performance wallboards. Wildix's comprehensive reporting suite sits behind every Teams call.

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Call Recording Policy-based recording for compliance and training, with secure cloud storage. Fully managed by Intech with no additional Microsoft licensing required.

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AI Meeting Features Wildix's AI transcription and meeting summaries carry through into Teams meetings — automatic notes, action items and searchable conversation history.

WHY NOT JUST TEAMS PHONE?

When you need more than Microsoft can deliver

Microsoft Teams Phone is a solid choice for straightforward deployments. But many businesses find its call management capabilities limited — especially around complex routing, multi-site configurations, DECT cordless, or advanced reporting.

Teams4Wildix gives you the Teams interface your team is comfortable with, and replaces Microsoft's own telephony layer with Wildix — a platform built specifically for enterprise voice. The result is a system that handles the full complexity of your business without compromise.

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Full DECT cordless support Wildix W-AIR for up to 16,000 handsets — Teams Phone has no equivalent

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Advanced IVR and routing Multi-level auto-attendants, skills-based routing and custom call flows

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Real-time wallboards Live queue dashboards and team performance monitoring built-in

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Single vendor support Intech manages your Wildix and Teams licence together — one call for any issue

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Better call economics Wildix SIP trunking typically undercuts Microsoft Calling Plan rates

WHO IT'S FOR

The right fit for your business

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Already on Wildix

You have Wildix deployed and your team is adopting Teams. Teams4Wildix bridges them together — your existing Wildix investment remains, Teams becomes the front-end.

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Teams-first, complex voice

Your team lives in Teams but you have complex routing, call centre queues, DECT requirements or compliance recording that Microsoft's Calling Plans can't handle.

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Multi-site organisations

Multiple locations with different call handling needs, some sites requiring desk phones and DECT, all accessible through a single Teams deployment.

Want to see Teams4Wildix in action?

Call us on 02380 242525 to arrange a free live demonstration at our Chandlers Ford office.

Mon-Fri 8:30am-5:30pm | Emergency support 24/7

Book a Free Demo